• Caller ID Blocking
• Call Screening based on Caller ID
• Call Forwarding
• Call Forward and Follow Me
• Call Transfer
• Call Pickup
• Call Queues
• Call Queue Statistics
• Call Parking and Retrieval
• Do Not Disturb
• Virtual Extensions
• Voicemail
• Voicemail from Phone, Email, Web
• Visual Voicemail on iPhone
• Call Recordings
• Simultaneous Ringing
• Hunt Lists
• Call Logs
• Distinctive Ringing
• Web Click to Dial
• Workgroups
• Sidecar support for Desk Phones
• Two Factor Authentication
• SMS Messaging
• Queued Callback

• Interactive Voice Response (IVR) / Auto Attendant
• Internet Fax / E-Fax
• Direct Inward Dialing (DID)
• Real Time Operator Panel
• Outlook Integration
• CRM Integration
• Microsoft Teams Integration
• Custom Technology Integration
• Conference Rooms
• Real-Time Conference Management
• Music-On-Hold Management and Upload
• Company Directory
• Enhanced Support
• Comprehensive Documentation
• Intercom Calling / Paging
• Called Business Identifier
• Network Efficiency
• Supports Multiple Locations
• Schedules and Office Modes
• Mobile Application
• Softphone Application
• Instant Messaging

Installation and setup not included